An Update from the Virtual World . . .

Recently, a study conducted by the U.S. Equal Employment Opportunity Commission reported that over 90% of participants in online mediations would use it again if they were in another dispute. Seventy per cent reported that they would prefer online mediation to in-person mediation in the future. [READ MORE ...]

We offer Online Dispute Resolution (ODR) using the Zoom Video Conference protocols. Simply put, we are able to provide an easy, efficient and effective way to [READ MORE ...]

With more than 60 full day cases under my belt, I am pleased to underscore the positive results of Online Dispute Resolution (ODR). Settlement rates have remained historically high, if not higher. For most of my cases, online proceedings have become [READ MORE ...]

Mediation is not simply a linear, rational process, which arrives at ‘the number’. Veteran mediators recognize that, for the litigants, the emotional aspects of a settlement often involve far more than just venting. Giving up a goal, settling below a certain expectation, or even achieving a favorable settlement can be [READ MORE ...]

After conducting well over 1000 mediations since retiring from the bench, I’ve noticed that successful lawyers realize participation in a mediation is unlike litigation in many aspects. It requires a very unique skill set that begins with [READ MORE ...]

I doubt many of us have seen a dispute settle at a mediation session based on the opening number. Because no one expects the matter to resolve in the first round of bargaining, too little attention is paid to the crafting of opening positions. Some lawyers view [READ MORE ...]

Peak-Trough-Recovery. Mediators see it all the time. It plays out as three phases during the negotiation of litigated cases: The Opening, the Middle Muddle*, and [READ MORE ...]

A difficult adversary may seem like an impediment to Mediation. After all, if someone is incapable of being [READ MORE ...]

Considerable research has linked the hormone oxytocin with collaboration and creative problem solving. When a person displays trust towards another, the person receiving [READ MORE ...]

As lawyers trained to work in a courtroom, we are not used to having conversations. We make opening statements, we question, we crossexamine and we argue. In mediation, these skills may well be a [READ MORE ...]